Thursday, July 30, 2009

Effective Project Managers are

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Lifelong Learners

If you’re new to project management, you’re probably on a steep learning curve at the moment.

Maybe you tell yourself that things will get better when you’ve been doing it longer. There won’t be so much to learn. You’ll have systems in place soon and everything will run smoothly.

Sadly, I think this is a myth. I’ve been managing projects for many years now, and I can always get better. Just when I’ve got one element sorted out, nagging thoughts come out of the woodwork beckoning me towards working more effectively with my teams.

If you want to be the best project manager you can be, you have to keep learning.  Whether it’s training courses, blogs, books, or podcasts, you have to keep on your toes.

Fortunately, being curious and wanting to learn keeps you young and your brain active. A love of learning doesn’t just set you up for a successful career, but for a successful and happy life.

Clear Communicators

This one can’t be stressed enough. Project management is 90% communication, right?  I don’t know about trying to specify a percentage, but it’s a whole lot of what makes you successful or not as a project manager.

Without clear communication, your teams will be stressed, you will be stressed, and your customers and stakeholders will be stressed.  Not good. Not good at all.

Analytical

Successful project managers look at their projects as systems. Systems Thinking is one of the best ways to approach a way of doing project work and find the places where it can be improved.

To be a successful project manager, you need to be able to identify the areas for improvement through objective analysis of how you and your teams are working.  How does the work flow?  What is the value stream?  Where are the bottlenecks?

Focused & Organized

Successful project managers keep themselves and their teams focused on the Goal. When ad-hoc requests flood in, a successful project manager is able to protect his team from multitasking by using priority mechanisms.

Value Planning

Successful project managers understand the value that comes from planning with their teams. They also realize that plans change, and the process of planning is often much more important than the plan itself.

To get good at this, they practice, try new things, practice some more, attend training on planning to get new perspectives, practice some more…

Empathetic

I don’t mean getting all emotional, or even sympathetic.  Empathy is just about the ability to get out of your own head for perspective.

Successful project managers are able to simulate the viewpoint of someone else, and thus understand them better.

Managing your team and stakeholders empathetically is critical if you want to really understand what is going on with your project, and how to facilitate all of the various pieces and parts towards a common goal.

Self-Starters

Absolutely critical. No one is going to spoon feed you what you need.  You have to get out there and get it. When a successful project manager senses a miscommunication, he attacks it with a vengeance.  It’s HIS job to do so. Throwing your hands up in the air and saying “OK, but I’m going to set the building on fire” is not acceptable.

Passive-aggressive behavior doesn’t work if you want to be an effective project manager.

Good Listeners

An effective project manager is a facilitator. They listen more than they talk, and guide their teams towards sharing their insights and leveraging their talents.  If you want to know what’s REALLY going on with your project, you have to listen to your team, customers, stakeholders.  Listen.

Successful project managers listen.

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